Shipping
Operational Guarantee
Warranty
Service
Addresses
Shipping
- All US orders are shipped FOB Niagara Falls, NY.
- We always attempt to ship using the most economical
service.
Operational Guarantee
- We offer a satisfaction guarantee
with all the tools we sell. If the tool does not work
as well as we said it would for your application, we
will first analyze the problem, exchange it for another
machine or model, or finally accept a return within 30
days. (The goods must be freight pre-paid, insured,
in resalable condition with original box)
Warranty
- Our power tools, drill guides and drill bits are guaranteed
for one year against mechanical defects. Our hand tools
are guaranteed for lifetime against mechanical defects.
We will attempt to repair, send spare parts or other.
Due to the vast distances involved we expect reasonable
co-operation in handling the repair transaction. If return
to us is required, we expect goods to be freight pre-paid,
insured. We will pay the cost of returning the repaired
goods back to you.
Service
- Along
with Chain Sharpening, if there is ever a need, we service
and repair all our tools in-house and have replacement parts
in stock.
US Address:
Timber Tools
3909 Witmer Road
Niagara Falls, NY 14305-1244
|
 |
Canadian
Address:
Timber Tools
11 Church St.
Brampton , Ontario
L6Y 0J5
|
Toll
Free:
1-800-350-8176
Phone: (416)
675-2366
Fax: (416) 675-4242
Email: